Technical Support for Business-Critical Networks

mentorworld-tech-support

Meet your maximum uptime

Mentorworld Synergy has an ideal support program that maintains critical uptime for vital network systems.

Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.

SUPPORT PLAN

NOTE: Support plan Premium and Expert not supported in all countries
PLAN BENEFITS BASIC PLUS PREMIUM EXPERT
Online Support *  *  * *
Live Support     *  Priority Access
Software Support      *  *
Hardware Support  Repair and Return
 Advance Replacement
(Same Day Dispatch)
 Repair and Return
 Advance Replacement
(Same Day Dispatch)
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